Over the last three weeks or so, I have been trying to download and install "Dragon Dictation” for Mac, v. 4, with no success.
While my saga is not on the same scale as the
trials of the legendary St. George, there are some parallels.
(A second 'St. George' — see below — had an easier time.)
You might ask, Dear Reader: Why do I use dictation software?
Because of my poor finger skills on the keyboard, I use a dictation program when I have to write long documents.
I often have to prepare copy to post on our parish website, or the text of readings and announcements for a variety of liturgical ceremonies throughout the year.
Mac has an internal dictation program, which is so-so, and ’Evernote’ uses one which is better.
But neither of them come close to Dragon.
My considerable experience with the first two versions of dragon Dictation have been rather good; the first was loaded on my PC, and seemed to do well.
The second, On my iMac, was even better: I had no difficulties on download or installation, and the program how did itself in providing accurate spelling across more than 95% of my work, and excelled in providing accurate spelling of biblical and little-known liturgical terms.
When I updated to Yosemite a few months ago, it was clear that the Dragon program was not compatible.
I received my new Version 4 in late December, and followed the Quickstart Guide, which consists of four familiar steps:
Step 1: Connect your microphone.
Step 2: Install Dragon Dictate.
Step 3:Position your microphone.
Step 4: Launch Dragon Dictate.
The first three steps seem to go well, but when I moved the icon to my Applications folder and clicked on it, the results were I unexpected: it prompted me to 'Install Dragon Dictate.’
The program would not launch; I had met a (dreaded) loop.
So, I retraced my steps and consulted a number of user forums, which proved to be a little help, because some users have encountered similar problems, but I needed a launched to try their solution.
Time to contact the company’s tech support.
I was reluctant to do that, as many of the writers on the forums had noted that ‘Nuance’ Technical Support — the company that makes Dragon Dictate — had often showed poor customer relations.
However, after a couple of delays, they came through with a series of procedures to try out. I had already attempted those.
A second query resulted in their sending lengthy, more-detailed procedures, which I carried out, but which led to the same error messages.
So that is where we stand; I will be sending my detailed reply to Nuance Technical Support later today, and we will see what the next chapter brings.
The second St. George? He was the hero of
’St. George and the Dragonet,’ Stan Freberg's brilliant spoof of the 1950s police drama, 'Dragnet.'
He brought in a dragon on a 502: 'Devouring maidens out of season.'
Also nabbed him on a 412: ‘Overacting.’
No comments:
Post a Comment